Reviews

We haven’t replaced our HVAC system - still pondering due to costs. However, I was compelled to rate this company because of how it was represented by — and the professionalism of — Sean Harris. He came to our home a few weeks ago - and his manner was a bit different from the rest. Very much a straight shooter, listened well, was informative, and handled well the tougher questions I asked him. He elevated this company to high standing, and based on his impression, I think this is a company that will do you right. Thank you Sean for an estimate well done. Your skills sets are those that I looked for when I hired people in my younger days! My best to you - I suspect good things are ahead of you in your career. Keep on keeping on.

Donald did a great job today troubleshooting our furnace issue. He had the parts(fan motor) with him and was able to completely the task in one trip. He explained everything he did and was courteous and on time.

Jason is always a professional. Does great work and does well with his customer service skills. I would highly recommend him to anyone, anytime. Thank you Puyallup Heating for the great discount.

Have you ever had a guy that already did what you needed but that guy wasn't available. So you call this other guy. Well these are the guys if you need something fixed if you wanted somebody to get there right away if you're cold and you're worried about the night I would call Jason from Puyallup Heating and Air these folks Rock affordable on-time extremely smart and polite

Jason Flynn did a great job in answering all questions. He was professional, and personable. Just wish I had a heater for him in the garage. He ensured our heater was running at 100% again. Thank you Jason and Puyallup Heating and Air Conditioning.

Jason Flynn has been coming to our house for many years. He is as consistent and professional as Puyallup heating!
I have been working with Puyallup heating and air conditioning since 2009. They are the only ones we allow in our home.
Solid service at a fair price
Chrissy, Bates

Puyallup Heating is an honest company. After getting an estimate for work another company said was needed, Puyallup checked everything out without knowing about the first company and found nothing was needed. Prompt, reliable and do a good professional job.

I ‘ve been doing business with Puyallup H/C for several years and had excellent service from them. Anthony arrived on time today to do my annual service call and completed it very timely and efficiently. Very knowledgeable technicians throughout the company.

Donald was great! Would definitely recommend to anyone

Our furnace started making a strange sound and stopped working consistently. Puyallup Heating was able to send someone out the very next day to check it out. Donald was awesome: he found the issue quickly and replaced the broken part within an hour. He was professional, had a good sense of humor, and was really nice to our cats. I'd hire them back in a heartbeat in the future!

Anthony was SO helpful. He was able to diagnose the problem, get it fixed, explain what I need to know for future - thank you!!!! It is greatly appreciated that you worked us in so quickly!!!

I had a heat pump ductless mini split system installed on 10/24/25.
It was a great experience. I had a very positive experience from the time the estimator, Sean came out to assess my needs for a system. The crew that came to do the installation was a great group of guys. They were very professional, courteous and respectful. I was impressed how quickly the installation was done. They answered all my questions without hesitation. I would definitely recommend Puyallup Heating and Air conditioning.

Outstanding service! Broken thermostat diagnosed quickly and transparently. I trust them 100% and would for sure call on them again. Donald was so helpful and efficient.
Thank you!

Maintenance person (Donald) was prompt, efficient and very helpful. Answered all questions I had, explained what he was doing, and gave options on further maintenance.

Great service! Jason was very helpful and informative will definitely recommend Puyallup heating and air conditioning. I give them two thumbs up!

I can't say enough good things about this team. Living in Seattle, you're usually stuck choosing between sky high prices that force you to DIY everything or subpar work. But these guys are pros. They delivered amazing work at a truly reasonable cost.

Sean, our sales rep, was especially thoughtful. He took into account some unusual aspects of my house and didn't try to oversell me on something I didn't need. That honesty is rare and only 2 of the 4 companies that quoted gave that honesty, Sean being one of them.

I previously hired a different company in Auburn to service my furnace and they basically refused to touch it and still charged me a $99 service fee, despite being only a couple miles from my house.

This team took the job seriously and handled it with skill, kindness, and care. They also took the time to teach me about the new equipment, including all the thermostat and heat pump buttons. Also huge shout out to their electric guy. He rocks! So refreshing to be able to hand off a home task and know it'll be done right. When you have to pay for a big home service, these are the people you want. Great pricing, top-notch work, and genuinely kind folks.

We have had Puyallup Heating and Air Conditioning for as long as we have lived in this house >20 years. We will continue to have them service our home. Thank you for your always "on time" services.

Jason on the service tech team was friendly and quick to trouble shoot my ductless unit.