We had our furnace and heat pump serviced today by Puyallup Heating. Our technician, Daniel Kelly, was very thorough and professional. He clearly explained everything that he did, what we can do to help maintain the system, and left.a thorough checklist of work done with numerous photos. He left with our system I top working order. Thanks, Daniel.
8/19/25 - Jason did maintence on my heat pump today. He solved the issue with a indoor communication system fault. Jason always is very professional and knowledgeable and Puyallup Heating and Air Conditioning Company is the best there is. Thank you, Jason.
I had annual maintenance done on my furnace on August 5. Jason Flynn did the job. He is very friendly, polite, and professional. When I do next year's annual maintenance, you can send him out again!!
Great job! Very thorough. Daniel explained everything he did in the servicing.
We built a new home 5 years ago and Puyallup Heating was great to work with on the design of the air and hot water systems. They installed on budget and schedule and the systems have performed great. We have had some service requirements along the way and they have been quick to respond and always strive for the most economical way to resolve problems in a quality fashion. Jason has helped us with a couple of issues and was great at explaining things so I could understand and suggesting the best way to resolve things. Very personable and professional. Highly recommended!
Jusr had sevice done by Daniel Kelly. Very professional. Did just what needed to be done and everything is working great again.
Jusr had sevice done by Daniel Kelly. Very professional. Did just what needed to be done and everything is working great again.
Response from the owner:Hi Kevin, thank you for your business and thank you for your positive feedback! We're so pleased to hear that you had such a wonderful experience with us and we look forward to serving you again in the future.
Explained everything and did a great job
Thanks to Daniel Kelly the dispatched repair technician. I thought we needed a new thermostat it was blank. He diagnosed a lesser problem and sold me on pre paying 2 services. I got a year long warranty and saved $100 on my services. He also did numerous small services that a lesser technician may overlook. I would have never known. This technician and company will take care of you right! Thank you!
Fast reliable service. Jason get the job done right!!
Response from the owner:Thanks Mark. We appreciate you choosing to work with Puyallup Heating and Air Conditioning.
Jason was very kind, friendly and communicative in what he was doing. I’m always happy when I get an awesome person who comes to my home. Thanks again Jason, you rock!!
Response from the owner:Hi Tiffany, thank you for the five-star review and for choosing Puyallup Heating & Air Conditioning! We're glad to hear Jason was kind, friendly, and communicative during your service. We appreciate your support and look forward to assisting you with your future HVAC needs!
Response from the owner:Hi Mary, thank you for the five-star review and for choosing Puyallup Heating & Air Conditioning! We appreciate your support and look forward to assisting you with any future HVAC needs.
Jason Flynn worked at my house today telling me everything he was doing..gave me good advise on using thermostat and set it so I don’t have to change from heat to cold to heat! Thank you Jason!
Response from the owner:Hi Sue, we appreciate the five-star review and are so glad you had a great experience with Jason! It’s great to hear he took the time to explain everything and help you get the most out of your thermostat. Thank you for choosing Puyallup Heating & Air Conditioning—we’re here whenever you need HVAC support.
As always, Jason our technician did an a
amazing job! He’s professional, kind, courteous and prompt. Thank you Jason!
amazing job! He’s professional, kind, courteous and prompt. Thank you Jason!
Response from the owner:Hi Mika, thank you for the five-star review and for choosing Puyallup Heating & Air Conditioning! We're happy to hear Jason continues to deliver professional, reliable service. We appreciate your support and look forward to helping with your future HVAC needs.
We had a great first time experience with Puyallup Heating & AC. Our salesman Eric was very helpful and knowledgeable. We choose to replace our furnace and add a heat pump for cooling. The 4 person crew that did our install was efficient, friendly, and easy to work with. A couple months later and into the summer and we are very pleased with our purchase.
Response from the owner:Hi Jasmine, thank you for the awesome review and for choosing Puyallup Heating & Air Conditioning! We're glad to hear Eric and the install crew made your first experience a positive one. It’s great to know your new furnace and heat pump are performing well, especially with the warmer weather. We appreciate your support and look forward to assisting you with your future HVAC projects.
Great experience with Puyallup Heating and Cooling! They did an excellent job installing 3 ductless heat pumps at my property. I really apprecaited how their team made sure everything was installed to my satisfaction, checking in with me all through the process. I highly recommend.
Response from the owner:Hi Kizzie, thank you for the great review and for choosing Puyallup Heating & Air Conditioning! We’re glad to hear you had a great experience with your ductless heat pump installation and that our team kept you informed throughout the process. We appreciate your recommendation and look forward to assisting you with your future HVAC projects!
Exceptional service!! Tech (Jason Flynn) that came out was so knowledgeable and ended up saving me lots of money; like 24k; when another company tried to sell me a completely new system and it did not need at all. Heat Pump runs like new; thank you Puyallup Heating and Jason Flynn. Jason Flynn really should really have a HVAC school. The man is outstanding in troubleshooting, repairs, install and customer service. Or at the least, train all new/ supervise in the field. Cannot say enough. With a team like Katy and Jason at the helms; you cannot go wrong with this company!!
Response from the owner:Hi Grant, thank you for the great review and for choosing Puyallup Heating & Air Conditioning! We're thrilled to hear Jason delivered such exceptional service and helped you avoid an unnecessary replacement. We'll be sure to share your kind words with both Jason and Katy. We appreciate your support and look forward to assisting you with your future HVAC projects!
Good service, Great techs
Response from the owner:Hi Wade, thank you for the great review and for choosing Puyallup Heating & Air Conditioning! We're glad to hear you received good service at a reasonable price and that our technicians took great care of your HVAC system repair. We appreciate your support and look forward to assisting you with your future HVAC needs!
Jason Provided Excellent service!
Response from the owner:Hi James, thank you for the great review and for choosing Puyallup Heating & Air Conditioning! We're glad to hear Jason provided excellent service and that you had a positive experience. We appreciate your support and look forward to assisting you with your future HVAC needs!
Response from the owner:Hi Misty, thank you for the five-star review and for choosing Puyallup Heating & Air Conditioning! We appreciate your support and look forward to assisting you with your future HVAC projects!
Nothing but perfection!!! From scheduling to the tech; thank you!!!
Response from the owner:Hi Grant, thank you for the great review and for choosing Puyallup Heating & Air Conditioning! We're glad to hear everything from scheduling to the service went smoothly and that you were happy with your HVAC system repair. We appreciate your support and look forward to assisting you with your future HVAC needs!