I ‘ve been doing business with Puyallup H/C for several years and had excellent service from them. Anthony arrived on time today to do my annual service call and completed it very timely and efficiently. Very knowledgeable technicians throughout the company.
Response from the owner:Hi Ted, thank you for your business and thank you for your positive feedback! We're so pleased to hear you had such a great experience with Jason and we look forward to serving you again in the future.
Donald was great! Would definitely recommend to anyone
Our furnace started making a strange sound and stopped working consistently. Puyallup Heating was able to send someone out the very next day to check it out. Donald was awesome: he found the issue quickly and replaced the broken part within an hour. He was professional, had a good sense of humor, and was really nice to our cats. I'd hire them back in a heartbeat in the future!
Puyallup Heating is an honest company. After getting an estimate for work they said was need, Puyallup checked everything out without knowing about the first company and found nothing was needed. Prompt, reliable and do a good professional job.
Response from the owner:Thanks for the review, Jeannie. We're happy to help keep you safe and warm.
Anthony was SO helpful. He was able to diagnose the problem, get it fixed, explain what I need to know for future - thank you!!!! It is greatly appreciated that you worked us in so quickly!!!
I had a heat pump ductless mini split system installed on 10/24/25.
It was a great experience. I had a very positive experience from the time the estimator, Sean came out to assess my needs for a system. The crew that came to do the installation was a great group of guys. They were very professional, courteous and respectful. I was impressed how quickly the installation was done. They answered all my questions without hesitation. I would definitely recommend Puyallup Heating and Air conditioning.
It was a great experience. I had a very positive experience from the time the estimator, Sean came out to assess my needs for a system. The crew that came to do the installation was a great group of guys. They were very professional, courteous and respectful. I was impressed how quickly the installation was done. They answered all my questions without hesitation. I would definitely recommend Puyallup Heating and Air conditioning.
Outstanding service! Broken thermostat diagnosed quickly and transparently. I trust them 100% and would for sure call on them again. Donald was so helpful and efficient.
Thank you!
Thank you!
Maintenance person (Donald) was prompt, efficient and very helpful. Answered all questions I had, explained what he was doing, and gave options on further maintenance.
Great service! Jason was very helpful and informative will definitely recommend Puyallup heating and air conditioning. I give them two thumbs up!
I can't say enough good things about this team. Living in Seattle, you're usually stuck choosing between sky high prices that force you to DIY everything or subpar work. But these guys are pros. They delivered amazing work at a truly reasonable cost.
Sean, our sales rep, was especially thoughtful. He took into account some unusual aspects of my house and didn't try to oversell me on something I didn't need. That honesty is rare and only 2 of the 4 companies that quoted gave that honesty, Sean being one of them.
I previously hired a different company in Auburn to service my furnace and they basically refused to touch it and still charged me a $99 service fee, despite being only a couple miles from my house.
This team took the job seriously and handled it with skill, kindness, and care. They also took the time to teach me about the new equipment, including all the thermostat and heat pump buttons. Also huge shout out to their electric guy. He rocks! So refreshing to be able to hand off a home task and know it'll be done right. When you have to pay for a big home service, these are the people you want. Great pricing, top-notch work, and genuinely kind folks.
Sean, our sales rep, was especially thoughtful. He took into account some unusual aspects of my house and didn't try to oversell me on something I didn't need. That honesty is rare and only 2 of the 4 companies that quoted gave that honesty, Sean being one of them.
I previously hired a different company in Auburn to service my furnace and they basically refused to touch it and still charged me a $99 service fee, despite being only a couple miles from my house.
This team took the job seriously and handled it with skill, kindness, and care. They also took the time to teach me about the new equipment, including all the thermostat and heat pump buttons. Also huge shout out to their electric guy. He rocks! So refreshing to be able to hand off a home task and know it'll be done right. When you have to pay for a big home service, these are the people you want. Great pricing, top-notch work, and genuinely kind folks.
We have had Puyallup Heating and Air Conditioning for as long as we have lived in this house >20 years. We will continue to have them service our home. Thank you for your always "on time" services.
Jason on the service tech team was friendly and quick to trouble shoot my ductless unit.
Response from the owner:Hi Patrick, thank you for the five-star review and for choosing Puyallup Heating & Air Conditioning! We're glad to hear Jason was friendly and quick to troubleshoot your ductless unit. We appreciate your support and look forward to assisting you with your future HVAC needs!
Jason is very efficient, friendly, and knowledgeable. The service from Puyallup Heating is always outstanding.
Response from the owner:Hi Michael, thank you for the five-star review and for choosing Puyallup Heating & Air Conditioning! We're glad to hear Jason was efficient, friendly, and knowledgeable, and that our HVAC maintenance service continues to exceed your expectations. We appreciate your loyalty and look forward to keeping your home comfortable!
Todd, Deven, and Aaron did an amazing job on the installation. They were very helpful and knowledgeable. Sean answered every question and even drove to my work to get my signature. They all made my life very easy during the process.
Response from the owner:Hi Michael, thank you for the five-star review and for choosing Puyallup Heating & Air Conditioning! We're so glad to hear Todd, Deven, and Aaron did an amazing job with your HVAC installation and that Sean went above and beyond to make the process easy for you. We appreciate your trust in our team and look forward to helping with your future HVAC service needs!
Response from the owner:Hi Rhonda, thank you for the five-star review and for choosing Puyallup Heating & Air Conditioning! We're happy to hear you were pleased with your HVAC system maintenance and look forward to assisting you with your future heating and cooling needs.
On time, professional, and helpful. All you could ask for.
Response from the owner:Hi Kevin, thank you for the five-star review and for choosing Puyallup Heating & Air Conditioning! We're glad to hear our team was on time, professional, and helpful during your HVAC system repair and maintenance. We appreciate your support and look forward to keeping your home comfortable year-round!
Response from the owner:Hi Linda, thank you for the five-star review and for choosing Puyallup Heating & Air Conditioning! We're happy to know you were satisfied with your HVAC system maintenance and look forward to assisting you with your future heating and cooling needs.
Daniel was very nice and professional.
Response from the owner:Hi Kerri, thank you for the great review and for choosing Puyallup Heating & Air Conditioning! We're glad to hear Daniel was nice and professional during your HVAC system maintenance. We appreciate your support and look forward to helping with your future heating and cooling needs!
