A preferred customer is a customer who has a Preventative Maintenance Agreement with us. This is a prepaid annual service so we can make sure the system is in top running condition at the start of every season.
20-Point Maintenance Checklist
- Clean Burner Assembly to improve combustion, reducing waste heat
- Tune Burners for more efficient burns, saving energy
- Clean Ignition Assembly to ensure reliable operation on demand
- Clean and Inspect the furnace heat section to ensure safe operation and the absence of cracks from metal fatigue
- Verify Flue Draft to ensure dangerous gas by-products are properly venting to the outdoors and flue pipes are free from obstruction
- Inspect the Flue Pipe to ensure no corrosion is present, which can lead to cracks and the introduction of dangerous fumes into your home
- Calibrate Thermostat for accurate control and to prevent the system from running longer than necessary, increasing utility usage
- Test Refrigerant Charge to ensure optimum levels leading to lower utility usage and extending compressor life
- Test Capacitors to ensure reliable operation and continued compressor and motor protection
- Test Crankcase Heaters to ensure proper compressor protection
- Inspect and Test Controls and Safeties to keep operating costs low and prevent failures
- Clean or Replace Filters to reduce energy use, reduce compressor strain, improve indoor air quality, and improve comfort.
- Check Airflow to ensure proper airflow across the coil for proper humidity removal and reliable operation
- Visually Inspect Ductwork to identify obvious leaks, which reduce system efficiency and increase utility expense
- Tighten Electrical Connections to ensure uninterrupted system operation
- Measure and Record Voltage and Amperage to identify baseline operating conditions
- Lubricate All Moving Parts to maintain efficiency and extend equipment life
- Clean Inside Evaporator Coil to restore heat transfer efficiency, reduce utility costs, and improve air quality
- Clean Outside Condensing Coil to restore heat transfer efficiency and reduce utility cost
- Clean Condensate Drains to prevent water damage and the potential for mold formation
Return Your Comfort System to “Factory Fresh” Conditions
- Annual tune-up service call
- 20 point inspection
- Combustion adjustment, professional cleaning, & safety inspection
- 10% off parts
- Free priority service
- No overtime charges up to 8:00 p.m. on weekdays (must be scheduled by 2:00 p.m. the previous day)
- Discounts on future equipment purchases