Jason was very kind, friendly and communicative in what he was doing. I’m always happy when I get an awesome person who comes to my home. Thanks again Jason, you rock!!
Response from the owner:Hi Tiffany, thank you for the five-star review and for choosing Puyallup Heating & Air Conditioning! We're glad to hear Jason was kind, friendly, and communicative during your service. We appreciate your support and look forward to assisting you with your future HVAC needs!
Response from the owner:Hi Mary, thank you for the five-star review and for choosing Puyallup Heating & Air Conditioning! We appreciate your support and look forward to assisting you with any future HVAC needs.
Jason Flynn worked at my house today telling me everything he was doing..gave me good advise on using thermostat and set it so I don’t have to change from heat to cold to heat! Thank you Jason!
Response from the owner:Hi Sue, we appreciate the five-star review and are so glad you had a great experience with Jason! It’s great to hear he took the time to explain everything and help you get the most out of your thermostat. Thank you for choosing Puyallup Heating & Air Conditioning—we’re here whenever you need HVAC support.
As always, Jason our technician did an a
amazing job! He’s professional, kind, courteous and prompt. Thank you Jason!
amazing job! He’s professional, kind, courteous and prompt. Thank you Jason!
Response from the owner:Hi Mika, thank you for the five-star review and for choosing Puyallup Heating & Air Conditioning! We're happy to hear Jason continues to deliver professional, reliable service. We appreciate your support and look forward to helping with your future HVAC needs.
We had a great first time experience with Puyallup Heating & AC. Our salesman Eric was very helpful and knowledgeable. We choose to replace our furnace and add a heat pump for cooling. The 4 person crew that did our install was efficient, friendly, and easy to work with. A couple months later and into the summer and we are very pleased with our purchase.
Response from the owner:Hi Jasmine, thank you for the awesome review and for choosing Puyallup Heating & Air Conditioning! We're glad to hear Eric and the install crew made your first experience a positive one. It’s great to know your new furnace and heat pump are performing well, especially with the warmer weather. We appreciate your support and look forward to assisting you with your future HVAC projects.
Great experience with Puyallup Heating and Cooling! They did an excellent job installing 3 ductless heat pumps at my property. I really apprecaited how their team made sure everything was installed to my satisfaction, checking in with me all through the process. I highly recommend.
Response from the owner:Hi Kizzie, thank you for the great review and for choosing Puyallup Heating & Air Conditioning! We’re glad to hear you had a great experience with your ductless heat pump installation and that our team kept you informed throughout the process. We appreciate your recommendation and look forward to assisting you with your future HVAC projects!
Exceptional service!! Tech (Jason Flynn) that came out was so knowledgeable and ended up saving me lots of money; like 24k; when another company tried to sell me a completely new system and it did not need at all. Heat Pump runs like new; thank you Puyallup Heating and Jason Flynn. Jason Flynn really should really have a HVAC school. The man is outstanding in troubleshooting, repairs, install and customer service. Or at the least, train all new/ supervise in the field. Cannot say enough. With a team like Katy and Jason at the helms; you cannot go wrong with this company!!
Response from the owner:Hi Grant, thank you for the great review and for choosing Puyallup Heating & Air Conditioning! We're thrilled to hear Jason delivered such exceptional service and helped you avoid an unnecessary replacement. We'll be sure to share your kind words with both Jason and Katy. We appreciate your support and look forward to assisting you with your future HVAC projects!
Good service, Great techs
Response from the owner:Hi Wade, thank you for the great review and for choosing Puyallup Heating & Air Conditioning! We're glad to hear you received good service at a reasonable price and that our technicians took great care of your HVAC system repair. We appreciate your support and look forward to assisting you with your future HVAC needs!
Jason Provided Excellent service!
Response from the owner:Hi James, thank you for the great review and for choosing Puyallup Heating & Air Conditioning! We're glad to hear Jason provided excellent service and that you had a positive experience. We appreciate your support and look forward to assisting you with your future HVAC needs!
Response from the owner:Hi Misty, thank you for the five-star review and for choosing Puyallup Heating & Air Conditioning! We appreciate your support and look forward to assisting you with your future HVAC projects!
Nothing but perfection!!! From scheduling to the tech; thank you!!!
Response from the owner:Hi Grant, thank you for the great review and for choosing Puyallup Heating & Air Conditioning! We're glad to hear everything from scheduling to the service went smoothly and that you were happy with your HVAC system repair. We appreciate your support and look forward to assisting you with your future HVAC needs!
Puyallup Hearting’s technician, Anthony M., was absolutely incredible! Timely, polite, knowledgeable and walked me through each step of the troubleshooting. Resolved our issue quickly and even made an extra effort to answer my questions on upgrades and servicing in future. Thanks Anthony for everything, especially restoring our AC so quickly!
Response from the owner:Hi Heidi, thank you for the great review and for choosing Puyallup Heating & Air Conditioning! We're so glad to hear Anthony provided excellent service and helped get your AC back up and running quickly. We appreciate your kind words and look forward to assisting you with any future HVAC upgrades or servicing!
You would be hard pressed to find a more honest and up front estimate. Fantastic customer service. If all sales people were like Erik the world would be a better place
Response from the owner:Hi Jeff, thank you for the great review and for choosing Puyallup Heating & Air Conditioning! We're glad to hear you had a positive experience with Erik and appreciated the honest, up-front estimate. We’ll be sure to pass along your kind words. We appreciate your support and look forward to assisting you with your future HVAC projects!
Great Experience!
We had a new furnace, air conditioner and heat pump installed by this firm. Their sales and administrative staff are friendly and well informed. The installers that completed our installation (Todd Riddle, James Grover and Deven Lambert-Heath), completed their work in a friendly and efficient manner. Our unit required a difficult installation and it took place on a very warm day. These three individuals outdid themselves, they are true professionals.
We had a new furnace, air conditioner and heat pump installed by this firm. Their sales and administrative staff are friendly and well informed. The installers that completed our installation (Todd Riddle, James Grover and Deven Lambert-Heath), completed their work in a friendly and efficient manner. Our unit required a difficult installation and it took place on a very warm day. These three individuals outdid themselves, they are true professionals.
Response from the owner:Thank you for the great review and for choosing Puyallup Heating & Air Conditioning, Richard! We’re so glad to hear you had a positive experience with our entire team—from sales to installation. We’ll be sure to pass along your kind words to Todd, James, and Deven. We appreciate your business and look forward to assisting you with your future HVAC projects!
Jason provided outstanding customer service: came over and provided post installation instruction on the thermostat, the thermostat app, furnace, and heat pump.
He was absolutely thorough and corrected an initial set up, so I now have the ability to use the automatic feature on thermostat.
He was absolutely thorough and corrected an initial set up, so I now have the ability to use the automatic feature on thermostat.
Response from the owner:Thank you for the great review and for choosing Puyallup Heating & Air Conditioning, Daniel! We're glad to hear Jason provided such thorough and helpful service. We'll be sure to share your feedback with him. We appreciate your business and look forward to assisting you with your future HVAC projects!
Jason did a great job getting us back up and cool again!
Response from the owner:Hi Michelle, thank you for the great review and for choosing Puyallup Heating & Air Conditioning! We’re glad Jason got your A/C system back up and running. We appreciate your business and look forward to assisting you again in the future.
Jason was great as always. Efficient & knowledgeable.
Response from the owner:Thank you for choosing Puyallup Heating & Air Conditioning, Henson! We're glad to hear Jason provided efficient and knowledgeable HVAC service. We appreciate your continued support and look forward to assisting you with your future HVAC projects!
Great job and just in time for the hot weather. Erik was superb in taking the order and pointing out any issues. The crew was courteous and respectful and did a great job. We'd usen these guys again.
Response from the owner:Hi K. Woo, thank you for choosing Puyallup Heating & Air Conditioning! We’re glad Erik and the crew provided great service and got everything done just in time for the heat. We truly appreciate your feedback and look forward to assisting you with any future HVAC needs!
Informative.
Response from the owner:Hi Michael, thank you for choosing Puyallup Heating & Air Conditioning! We’re glad to hear you found our service informative. We appreciate your feedback and look forward to supporting your future HVAC maintenance needs.
I recently had a heat pump and new water heater installed. From the initial quote visit to the installation - everyone at Puyallup Heating & Cooling took great care of me. The installation team was fantastic - so impressed with their professionalism, efficient, quality & clean work, kindness and just overall great service. Mark, James, Todd & Deven were at my house most of the day and vibes were fantastic. No raised voices or any drama that was noticed by me - they were laughing and joked around. They didn’t act rushed or seem like they were in an hurry. They took their time showing me all of the work they did and how to use the system - this was part of their normal process, I didn’t even need to ask. They annswered all my questions without even the slightest bit of condescension or talking down. Especially when I noticed the wrong size HW Heater was sent, they didn’t act put out - they immediately called the office, confirmed my order and it was swapped out, just like that, I never once felt uncomfortable being alone and/or having them in my home. Highly recommend calling them for your HVAC needs.
Response from the owner:Hi Elle, thank you for choosing Puyallup Heating & Air Conditioning! We're thrilled to hear that your experience—from the quote to the installation—was so positive. It's great to know Mark, James, Todd, and Deven delivered not only quality HVAC work but also outstanding professionalism and care throughout the day. We appreciate your thoughtful review and recommendation, and we’re always here to help with your HVAC needs!
